Goalscape Won't Open

Jake's Avatar

Jake

30 Sep, 2018 04:25 PM

When I log in, I get directed to the adobe flashpalyer download. I downloaded it and restarted my computer and it still brings me there. Please help. If I can't rely on this to work, I will have to look elsewhere. Thanks, Jake.

  1. Support Staff 1 Posted by Richard Parslow on 30 Sep, 2018 06:21 PM

    Richard Parslow's Avatar

    Hello Jake

    Sorry you have been having trouble.

    Once you have Adobe Flash Player installed, Goalscape Online should work fine in any major browser on any desktop or laptop computer. Some browsers may require you to Enable Flash Player (FP) in Settings; you should though certainly be able to access it in Mozilla Firefox or Google Chrome – although Chrome may also require you to Allow it, once installed (see screenshot).

    If you are still having a problem signing in or using Goalscape Online, please post again with the following information:

    • Make and model of your device

    • Operating System and version (eg Windows 10)

    • Browser and version

    • A screenshot of what you see when you try to sign in – and if there is an Error message with a Details button please click that button and C&P the full text here.

    All the best

    Richard

  2. 2 Posted by jafritz08 on 02 Oct, 2018 02:53 AM

    jafritz08's Avatar

    Thanks Richard. It was not Allowed in Chrome. All good now. 

  3. Support Staff 3 Posted by Richard Parslow on 02 Oct, 2018 10:06 AM

    Richard Parslow's Avatar

    Splendid – thanks for letting us know.

    Enjoy the journey!

    Richard

  4. Richard Parslow closed this discussion on 02 Oct, 2018 10:06 AM.

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