Problems as soon as I signed up.

Debra Strebel's Avatar

Debra Strebel

30 Jan, 2019 03:05 PM

I did not receive a confirmation email, but was directed to a webpage containing links and important sign in information, which is lost if one of the provided links is clicked. I've emailed regarding this issue and have received no response. I've emailed requesting a refund, and shockingly, no response. This is a problem. I need to hear back from someone on your team immediately - this is unbelievably unprofessional.

This discussion was closed! See this FAQ for more information:

  1. Technical details

    If you have any technical questions or issues please check out the Known Issues and search the forum – you may find an answer straight away. If your topic is not covered you can start a discussion here; please include the following information:

    • Whether your question is about Goalscape Desktop or Goalscape Online (or both)

    • Your Operating System and version - eg 'Windows 10'

    • For download and i...

    See more..
  1. 1 Posted by User on 30 Jan, 2019 03:20 PM

    User's Avatar

    This problem was resolved and was an issue on my end - This comment can be deleted by admin so as to not confuse or concern other users!

  2. Support Staff 2 Posted by Richard Parslow on 30 Jan, 2019 05:37 PM

    Richard Parslow's Avatar

    Hello Debra

    Whew! I am delighted that everything is sorted out for you now – thanks very much for letting us know. I am marking this 'resolved'.

    Cheers!

    Richard

  3. Richard Parslow closed this discussion on 30 Jan, 2019 05:37 PM.

Discussions are closed to public comments.
If you need help with Goalscape please start a new discussion.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac