GOalscape online

Jon Graham's Avatar

Jon Graham

18 Sep, 2020 03:46 AM

Hi I am using goalscape as a portal for clients to access information about child development. It has worked really well, but is now affected by the Flash problem. I have complaints coming in regularly and may need to abandon the use of Goalscape, Can you advise a work around?

How we have worked is that we have embedded a link to the Goalscape wheel within a subscriber side of our wordpress website. The complaints are that the Goalscape wheel will no longer load in Google chrome, MS Edge nor firefox.

ANy thoguhts you have much appreiated.

Jon

  1. Support Staff 1 Posted by Richard Parslow on 18 Sep, 2020 10:25 AM

    Richard Parslow's Avatar

    Hello Jon

    Thanks for contacting us about this.

    I confirm that Flash still works in all those browsers – support is only being discontinued at the end of the year (31/12/20).

    When your clients go to Goalscape Online, they will though need to click the Flash button then, in the popup that appears, click 'Allow'. See the attached screenshots for Firefox and Chrome. If anyone is not seeing the Flash button, it is because they have Blocked Flash in their browser Settings, so they will need to go back into Settings (or Preferences) to undo that block.

    You will be pleased to know that we are indeed moving away from dependence on Flash and the browser. We are working flat out to develop Goalscape 3.0 as a fully cross-platform webapp, built using html5, Javascript and using the latest web technologies. We already have a working prototype and expect to have a beta version available soon – watch out for announcements.

    If you can provide more details about how your paying subscribers can access the Goalscape project that you have embedded in your website we may be able to suggest another solution. Does the link allow those people to edit the project (ie you have Shared it with them all by username and given them Edit privileges), or do they simply View it (ie you have made the project Public in the Share screen so they can see it whether or not they have a Goalscape account)?

    All the best – and stay safe

    Richard

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