Having some trouble? Something not quite working according to the description in Help text or Infopoint videos?

Please first check the Known Issues and use the Search function on this forum (above right): you may find an answer straight away! If your problem is not covered you can start a new discussion here by clicking the '**New Discussion**' button below right. Remember to make the discussion private if your message contains any confidential details.

To help us to help you as quickly as possible, please include the following information:

  • Whether you are talking about Goalscape Desktop or Goalscape Connect (or both)
  • Your Operating System and version (eg 'Windows 8')
  • For any download, installation or activation issues – and for anything to do with Goalscape Connect – please include:
    • Your browser and version
    • How you connect to the Internet (direct Ethernet/WiFi or via a LAN)
  • Details of any error messages – and if there is a 'Show details' button please click it and C&P the entire text with your message
  • Screenshots are always useful too!

We always respond fast – and we resolve 99.9% of all issues within 24 hours.

Title State Replies Latest Post
Gary VenRooy's Avatar

hotlinks in notes

resolved 3 08 Mar, 2010 06:30 PM by Richard Parslow
Torsten Barnewitz's Avatar

Veröffentlichung eines Goalscape Projektes auf Website

resolved 2 02 Mar, 2010 04:51 PM by Richard Parslow
Doug's Avatar

Attaching mac pages file.

resolved 7 08 Feb, 2010 08:07 AM by Doug H
monin Jean-Michel's Avatar

Upgrade failure

resolved 4 06 Feb, 2010 07:23 PM by Richard Parslow
lou mcnulty's Avatar


resolved 2 06 Feb, 2010 11:09 AM by Richard Parslow
Eric's Avatar

Cannot save without coloring subgoals

resolved 2 06 Feb, 2010 10:57 AM by Richard Parslow
Christoph Meister's Avatar

lost a file

resolved 3 25 Jan, 2010 09:09 PM by Marcus Baur
James's Avatar

task/goal list

resolved 1 23 Nov, 2009 08:15 PM by Marcus Baur
Joachim Boßler's Avatar


resolved 3 18 Nov, 2009 03:28 PM by Marcus Baur
Christian Neidl's Avatar

Produktaktivierung und Zukunftssicherheit meiner Daten

resolved 2 17 Nov, 2009 02:01 PM by Marcus Baur

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