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label disappears

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V

28 Oct, 2009 01:29 PM

Sometimes the label on a piece of the pie disappears and I can't figure out why. I can still see the label when I scroll over it, but it is not visible other wise

1. 1 Posted by V on 28 Oct, 2009 01:37 PM

   

   The issue seems to arise when there are three subgoals and all three are set at over 30%. Is this a deliberate feature?

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2. Support Staff 2 Posted by Richard Parslow on 28 Oct, 2009 01:47 PM

   

   Hi V

   Yes, the goal name labels may disappear if there is not enough space to show them clearly - for example when the slices become very thin. The names will then appear in tooltips when you mouseover the goal.

   We have recently updated the automatic font resizing and we are continuing to improve this aspect.
   

   You may be able to address your specific issue by adjusting the font size manually. While the text is visible, right-click the goal and use the context menu option to Decrease font size.

   If you are still having trouble please post a screenshot here. (If you do not wish to reveal the contents of your goalscape to other users you may make this discussion private).

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3. 3 Posted by V on 28 Oct, 2009 02:05 PM

   

   Decreasing the font size made the problem go away. Thanks.

   Fantastic customer support!

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4. Support Staff 4 Posted by Richard Parslow on 28 Oct, 2009 02:32 PM

   

   Thanks!

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5. Richard Parslow closed this discussion on 28 Oct, 2009 02:32 PM.