goalscape and ipad not working

Bev Taylor's Avatar

Bev Taylor

03 Jan, 2014 10:03 AM

Hello
Admittedly, I am on a free trial of goalscape at the moment - but I cannot access goalscape on my ipad, it won't let me log in as it takes me to black screen with a little icon re adobe flash and when i try to download it -it tells me it is not compatible with my device. if i do by goalscape it will be to access it all devices ... I wonder if anyone can help me with this.

  1. Support Staff 1 Posted by Richard Parslow on 03 Jan, 2014 10:39 AM

    Richard Parslow's Avatar

    Hello Bev

    Sorry you have been having trouble.

    To access Goalscape Connect with full functionality on your iPad you need to use the free Puffin browser. Unlike the standard iPad Safari browser, Puffin supports Flash applications (of which Goalscape Connect is one).

    I confirm that we are also developing new 'full native' versions of Goalscape for mobile devices (iOS and Android), which will be available early this year.

    Watch out for announcements!

    Richard

  2. 2 Posted by Beverly Taylor on 03 Jan, 2014 12:45 PM

    Beverly Taylor's Avatar

    Hi Richard

    Many thanks - will have a look at this as soon as i get a few minutes free.

    Bev

  3. Support Staff 3 Posted by Richard Parslow on 03 Jan, 2014 03:06 PM

    Richard Parslow's Avatar

    No worries – glad to help.

    Enjoy the journey!

    Richard

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