Download attachments in bulk?

Jacquelyn's Avatar


18 Jul, 2017 10:07 PM


I am wondering if there is a way to download all project attachments when backing up a goalscape file. I didn't see anything in the knowledge base about it and exporting the project seemed to ignore the attachments. Am I missing something, or does this functionality not exist?


  1. Support Staff 1 Posted by Richard Parslow on 18 Jul, 2017 11:16 PM

    Richard Parslow's Avatar

    Hello Jacquelyn

    Good to hear from you again – thanks for your inquiry.

    First of all there is no real need to download backups of your projects in Goalscape Online. We use the Amazon Web Server (AWS) service: our downtime is less than 0.1% (including scheduled upgrades) and we have never, ever lost a customer's project.

    We recognize though that some people like to make backups 'just to be sure', so this is supported in Goalscape Online – including attachment information.

    Whenever you attach a file to a goal in Goalscape Online, the file is uploaded and stored in its own location in the Goalscape Online environment. The file icon in the Attachment tab is a link to that location. Image files (png or jpeg) can be viewed or opened directly; all other file types (pdf, xlsx, etc) have to be downloaded and opened in their native application (you can also copy the link).

    When you download a project (.gsp file) from Goalscape Online the attachments are not 'ignored': the downloaded project file still retains all the attachment details (the links to the attachments' locations in Goalscape Online) in the relevant goals. If you ever need to re-upload your project, the upload process detects the presence of those attachments: you will be offered the option to Upload, Defer or Drop them (you can also Defer or Drop All).

    Searching for the files in their original locations on your hard drive can be laborious (especially for large projects with lots of attachments), so we do not recommend downloading and uploading projects unless it is absolutely necessary. Note too that uploading the project creates a new instance of that project, so you will need to do some version control – and of course if it is a shared project there are additional complications...

    If you really need to download and upload your Goalscape Online projects, you can make the (re)attachment process easier by copying all your attachments to a separate 'Goalscape attachments' directory on your hard drive – then they will be much easier to find.

    You can also avoid doing any re-attaching of files when you (re)upload projects if you upload your files to a third-party filesharing facility like Google Drive. Then instead of attaching files to goals in Goalscape, just C&P the relevant Drive link into the Notes field (or a separate Custom Notes tab).

    Keep achieving great goals!


  2. 2 Posted by Jacquelyn on 19 Jul, 2017 02:32 AM

    Jacquelyn's Avatar

    Excellent, thank you!

  3. Support Staff 3 Posted by Richard Parslow on 19 Jul, 2017 11:59 AM

    Richard Parslow's Avatar

    No worries – glad to help.

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