Technical details

If you have any technical questions or issues please check out the Known Issues and search the forum – you may find an answer straight away. If your topic is not covered you can start a discussion here; please include the following information:

  • Whether your question is about Goalscape Desktop or Goalscape Connect (or both)

  • Your Operating System and version - eg 'Windows 8'

  • For download and installation issues (or anything to do with Connect):

    • Your browser and version
    • How you connect to the Internet (direct Ethernet/WiFi or via a LAN)
  • If you see an error message please provide details – and if there is a 'Show details' button please click it and C&P the text with your message

  • Screenshots are always useful.

All the best!

Goalscape Support

Recent Discussions

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