file dialog to select attachment not visible

Christian Lisiecki's Avatar

Christian Lisiecki

05 Sep, 2010 04:59 PM

After choosing "attach file" the select file dialog is not visible and the program is waiting for the fle selection. ESC cancels the dialog and it is possible to continue the work without a file attached. This happens after the notebook was attached to a secondary screen and the last time the file selection dialog was displayed on that screen. Then the 2nd screen was detached from the notebook and even if goalscape was restarted the file dialog is "displayed" on the missing 2nd screen. Since this dialog does not have a separate tab in the task bar of windows it could not be selected and moved to the 1st screen.


  1. Support Staff 1 Posted by Richard Parslow on 08 Sep, 2010 07:34 PM

    Richard Parslow's Avatar

    Hello Christian

    Sorry that you have been having some trouble - and for the delay in responding.

    I am unable to replicate your problem with attachments and I have passed this to our development team so they can investigate it more fully. Someone may need to contact you by skype and do a screenshare if necessary.

    All the best


  2. Support Staff 2 Posted by Marcus Baur on 09 Sep, 2010 06:32 PM

    Marcus Baur's Avatar

    Hi Christian,

    are you on windows or mac? I have had similar issues with different software packages (like office) when using external monitors. It is a operating system issue. I am afraid only a restart or going back to monitor configuration you had when starting Goalscape for the first time after a restart (and with that monitor configuration) will fix it.

    Sorry to be not of more help.

    Kind regards,


  3. Marcus Baur closed this discussion on 09 Sep, 2010 06:32 PM.

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