Open attached files working whit GO on Ubuntu

Donny Ponce's Avatar

Donny Ponce

20 Mar, 2015 05:21 PM

Hi, I'm working with Go on Ubuntu, overall well, but I have problems to open attached files since Go.

  1. Support Staff 1 Posted by Richard Parslow on 20 Mar, 2015 06:10 PM

    Richard Parslow's Avatar

    Hello Donny

    If you are talking about Goalscape Desktop, please note that the standalone desktop software has not worked on Linux since 2011, whan Adobe withdrew AIR support for Ubuntu – see the announcement from Adobe here.

    The 'System Requirements' for Goalscape Desktop shown on our homepage and elsewhere on our website state "Cross-platform: Windows, Mac... Requires Adobe AIR."

    In case you have used an activation on your Ubuntu machine we have given you another spare permission so you can activate Goalscape Desktop on a Windows PC or Mac computer.

    All the best

    Richard

  2. Support Staff 2 Posted by Richard Parslow on 20 Mar, 2015 06:24 PM

    Richard Parslow's Avatar

    PS If you are trying to open attachments in a project you created on a different machine, please note that attachments are implemented as links to the file's location on the hard drive, not as 'snapshots' of the attached file embedded in the Goalscape project (.gsp file).

    If you want to transfer .gsp files between machines, you will need to share the attachments separately and re-attach the files to the relevant goals. Or you can upload attachments to a third party filesharing facility like Google Drive and use hyperlinks in the Notes field to link to the 'attachment'.

    Or you can simply use the web application Goalscape Connect, where attachments are uploaded to our servers and are available whenever you sign in to your account on any computer anywhere in the world. And of course the attachments are available to your collaborators when you Share projects with them.

    Enjoy the journey!

    Richard

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