Nothing happens when I click 'watch intro video' on the home page. I just get a grey, blank, popup window with no video.
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Support Staff 1 Posted by Richard Parslow on 26 May, 2015 11:01 AM
Sorry you have been having trouble.
The problem may be to do with your local security restrictions, or possibly a browser or plugin issue. You should be able to view the video in YouTube here: http://www.youtube.com/v/Z-evA6uI76k. If that does not work please try a different browser; and if you still have trouble viewing it please post again with details of any error messages.
All the best
2 Posted by Thomas Daly on 18 Feb, 2016 11:32 AM
Thanks. It's working now, so one way or another it's been fixed over the last few months.
Thomas Daly closed this discussion on 18 Feb, 2016 11:35 AM.
Support Staff 3 Posted by Richard Parslow on 18 Feb, 2016 11:44 AM
Splendid! Glad to hear it. We have not heard from anyone else having a similar problem, so it was most likely due to a browser or plugin issue. I am marking this 'resolved'.
Keep achieving great goals!
Richard Parslow re-opened this discussion on 18 Feb, 2016 11:44 AM
Thomas Daly closed this discussion on 26 Oct, 2016 08:52 PM.