Re: Goalscape Desktop Activation

Martin Kirk's Avatar

Martin Kirk

08 Jun, 2015 02:16 AM

Hi Emmett,
I am trying to activate the Desktop edition of Goalscape; but it keeps informing me that the Internet has timed out, before activation has taken place. Can you offer me any assistance?

  1. Support Staff 1 Posted by Richard Parslow on 08 Jun, 2015 08:36 AM

    Richard Parslow's Avatar

    Hello Martin

    Sorry you are having trouble. This looks like a duplicate of your previous discussion here.

    I am attaching a further copy of the special Preview version of Goalscape Desktop that includes some changes to the built-in activation process.

    Please download the attached installer file, save it to your Desktop and run it with a double-click. It will install in exactly the same way as the existing Public version and you should be able to activate it at the Welcome screen using your Goalscape credentials.

    If problems persist please post again with details of your Operating System (and version) and any firewall or AV software you have running. You could also try activating Goalscape Desktop using a different connection or network, or (if it is a laptop) from a different location.

    All the best

    Richard

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