Unable to activate Goalscape Desktop

Corne's Avatar

Corne

02 Aug, 2015 06:41 PM

Hi,

I am unable to activate Goalscape Desktop. I'm definitely using the correct email address / password, and I have successfully changed it a few times to make sure.

Could you assist please?

Thanks

  1. Support Staff 1 Posted by Richard Parslow on 02 Aug, 2015 07:33 PM

    Richard Parslow's Avatar

    Hello Corne

    Yes: your Goalscape Desktop perpetual license allows you to install and activate the software on two machines concurrently. Your recent successful activation (on 10 July 2015) used up the last permission on your account.

    We have given you an extra permission on your account, so you can now go ahead and activate your latest installation.

    When you upgrade your equipment in future you can uninstall Goalscape Desktop from one of your previous machines to free up an activation to use on the new machine.

    Keep achieving great goals!

    Richard

  2. 2 Posted by corne on 02 Aug, 2015 07:50 PM

    corne's Avatar

    Thank you Richard!

    That makes sense. I only have it installed on a single machine currently, but I did not deactivate previous installations prior to installing new OS versions.
    I'll remember to do that in future.

    Thank you.

    Corné van Driel
    083 998 1969
    [email blocked]
    www.vandrielmedia.com

    Commercial Media | Business Services | Media Escrow | RequiredOnSet.Net

  3. Support Staff 3 Posted by Richard Parslow on 02 Aug, 2015 08:21 PM

    Richard Parslow's Avatar

    No worries – glad to help!

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