I can't purchase this product

Mark's Avatar


05 Dec, 2015 06:27 PM

It's in the subject, every time i try to purchase, it doesn't give me the option of signing in and buying it, it just takes me in circles.

  1. 1 Posted by Mark on 05 Dec, 2015 06:40 PM

    Mark's Avatar

    Never mind, just rebooted and that fixed it.

  2. Support Staff 2 Posted by Richard Parslow on 05 Dec, 2015 06:45 PM

    Richard Parslow's Avatar

    Hello Mark

    It appears that you have now managed to complete your purchase – sorry you had trouble with it.

    If you were having a problem entering your information here it would have been because you already had a Goalscape account with an expired Goalscape Connect trial or subscription. That means you should have been able to use the Login link at the top (and, if necessary, the 'Recover password' link).

    If the problem occurred somewhere else please post again to clarify and we will investigate it urgently.

    In the meantime, enjoy the journey!


  3. Support Staff 3 Posted by Richard Parslow on 05 Dec, 2015 06:46 PM

    Richard Parslow's Avatar

    Thanks for the update. If similar problems occur in future you can also try clearing the browser cache or using a different browser.



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