I have been using Goalscape for more than 5 years. I am disappointed in how you have not stayed with the latest technology. Your technology is outdated. I believe you have one of the best concepts when it comes to goals and planning how to achieve them. For the first time I am starting to look at other options. You are still using flash and it is not relevant anymore. I use a variety of Apple products and it is widely used. I can not understand why this software should not be working a 100% on the latest technology. I have raised problems that you could not solve.
I truly hope there are plans for growth and development.
Sad and disappointed user.
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Support Staff 1 Posted by Richard Parslow on 27 Dec, 2018 08:56 PM
Sorry for the delay in responding - for some reason your message went into our spam filter.
You will be pleased to know that we are indeed moving away from dependence on Flash and the browser and will release a fully functional webapp next year. Watch out for announcements!
You also mentioned 'unresolved problems' - I understand that you have raised 2 previous issues
(subgoals changing order and a problem with attachments), both of which were resolved. If you are referring to a different matter please post details here.
All the best
2 Posted by Cornel Van Der ... on 28 Dec, 2018 07:04 AM
That sounds promising, I will look out for that. The issue of the subgoals changing order has not been resolved, I have just given up on trying to resolve it.
Support Staff 3 Posted by Richard Parslow on 28 Dec, 2018 11:21 AM
Sorry you are still experiencing the subgoals changing order issue – I have reopened that discussion and we will follow up there.
Richard Parslow closed this discussion on 28 Dec, 2018 11:21 AM.
Cornel Van Der Vyver re-opened this discussion on 07 Mar, 2019 05:14 AM
4 Posted by Cornel Van Der ... on 07 Mar, 2019 05:14 AM
In response to your reply below, you mentioned that there will be a new version that comes out this year. I have not done my annual payment for the online version and would like to know if I pay for the online version for the year, will there be another payment required for the updated version? Do you have an idea of how the new pricing structure will work?
Support Staff 5 Posted by Richard Parslow on 07 Mar, 2019 01:51 PM
Thanks for your inquiry.
I confirm that if you renew your subscription now, there will be no additional premium payable when we release the upgrade to Goalscape 3.0 later this year – all our existing customers will receive the upgrade FOC under their current deal.
All the best
6 Posted by Cornel Van Der ... on 07 Mar, 2019 02:34 PM
Sent from my iPad
Richard Parslow closed this discussion on 07 Mar, 2019 03:35 PM.