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Rename not working

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Andreas

04 Oct, 2019 11:05 AM

Hi
i just installed the option of Goalscape and have problems with renaming
or changing the name of any goal . It also does not work, to write anything.
It worked for short time only in the beginning .

thanks
Andreas

1. Support Staff 1 Posted by Richard Parslow on 04 Oct, 2019 12:42 PM

   

   Hello Andreas

   Sorry you have had trouble.

   If you are using Goalscape Mobile, remember that after changing Goal Name text you need to press Enter/Return to 'cement' your change.

   If you are referring to a problem with the main web application Goalscape Online, please note that every time you update a project (including changing Goal Names) you should see the 'All changes saved' message appear briefly at the foot of the screen (see attached screenshot). This means that the updates you made have been saved to the server. If you do seeing this after changing Goal Names, please ensure that you have the latest Adobe Flash Player installed on your computer and enabled in your browser.

   Should this not work for you please post again with the following details:

   • Make and model of your device

   • Operating System and version (eg 'Windows 10')

   • Browser and version

   • Installed version of Flash Player (you can see this if you mouseover the 'Goalscape' logo at top left of the Online screen).

   All the best

   Richard

   • All_changes_saved_after_typing_goal_name.png 175 KB
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