Fails to Connect

James's Avatar


31 Oct, 2019 10:08 PM

I am not able to access my account, my data.

  1. 1 Posted by James on 31 Oct, 2019 10:16 PM

    James's Avatar

    Unable to connect, took too long to respond.

  2. Support Staff 2 Posted by Richard Parslow on 31 Oct, 2019 10:55 PM

    Richard Parslow's Avatar

    Hello James

    Sorry you have had trouble. Thanks for contacting us about this – and for the screenshots.

    Goalscape Online had a brief server downtime earlier: on-screen messages were posted in advance. It has been back up since 22:25 UST and is working perfectly now.

    If you are still having problems now please post again and we will investigate urgently

    All the best


  3. Support Staff 3 Posted by Richard Parslow on 31 Oct, 2019 11:01 PM

    Richard Parslow's Avatar

    Hello James

    Quick confirmation: Goalscape Online is up again: please try signing in again and let us know if it is working OK for you now.



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