Unexpected service problem...

David's Avatar


01 Nov, 2019 06:24 AM

I keep getting an error message that says "Unexpected service problem..." and the web version is no longer saving my changes. Anyone know what this is and how to fix it?


  1. Support Staff 1 Posted by Richard Parslow on 01 Nov, 2019 10:28 AM

    Richard Parslow's Avatar

    Hello David

    Sorry you have had trouble – thanks for contacting us about this.

    Goalscape Online has had some downtime earlier; it is though definitely back up now and is working perfectly (whenever you update a project you should see the 'All changes saved' message appear briefly at the foot of the screen to confirm your updates have been saved to the server).

    If you are still having problems please post again and we will investigate urgently

    All the best


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