Update the version of the application

Ioannis Pappas's Avatar

Ioannis Pappas

24 Feb, 2020 12:06 PM

I cannot install the update because the message says something that the certificate of the app does not much!!!!!

  1. Support Staff 1 Posted by Richard Parslow on 24 Feb, 2020 12:45 PM

    Richard Parslow's Avatar

    Hello Ioannis

    Good to hear from you again – sorry you have had trouble.

    The AIR error message referring to a 'certificate problem' is misleading: it indicates that the real issue is with your local Adobe AIR environment. So the first thing to try is to install the latest AIR.

    If that does not work, please try the 'uninstall and reinstall Goalscape Desktop and Adobe AIR' fix: step-by-step instructions are on our Known Issues page.

    Keep achieving great goals!


Discussions are closed to public comments.
If you need help with Goalscape please start a new discussion.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac