Update to 2.9.9 (4259.1456)

Rainer Hillekamp's Avatar

Rainer Hillekamp

15 Mar, 2020 04:42 PM

Das Update von Version 2.9.7 (4164.1443) auf Version 2.9.9 (4259.1456) bricht mit einem Fehler (Installation AIR-Version) ab (AIR-Version:

  1. Support Staff 1 Posted by Richard Parslow on 15 Mar, 2020 05:26 PM

    Richard Parslow's Avatar

    Hello Rainer

    Sorry you have had trouble – and for responding in English.

    The error message you are seeing is because macOS 10.15 Catalina quarantines Adobe AIR. The solution is to unquarantine AIR: simple step-by-step instructions are on our Known Issues page under 'Issues with Adobe AIR under macOS Catalina'. (You may also find some useful information if you click the link in that error message.)

    Once you have unquarantined AIR, you will be able to download and install the latest Adobe AIR; then your Goalscape Desktop update should work (and you can always download the latest version from our website).

    Keep achieving great goals!


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