Void Segment on Ring

Justin von Eberstein's Avatar

Justin von Eberstein

13 Jan, 2021 05:55 PM

Sometimes if I create a neighbor it adds the section but creates a void section adjacent to it on the ring.
This doesn't effect the goal function but I find it irritating.

Is there a fix for this?


  1. Support Staff 1 Posted by Richard Parslow on 14 Jan, 2021 01:01 AM

    Richard Parslow's Avatar

    Hello Justin

    Sorry you have had trouble.

    Sorry you have had trouble; thanks for contacting us about it.

    The issue is due to a redraw error: if simply changing the View (using Focus or Collapsing/Expanding Levels) does not make the goal map appear correctly, I am afraid that right now the only way to 'reset' it is to Exit and Restart the Goalscape app.

    We are implementing a 'Reload' button that will resolve any such errors without requiring a restart, and we are hoping to include that feature in the next updates.

    All the best


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