Problem with MindManager Import

Marcin Kwiecinski's Avatar

Marcin Kwiecinski

15 Apr, 2021 08:55 PM

I cannot import MindManager 21 map into Goalscape. Desktop and Online.
In Goalscape Online I get following error:

Event type: webService_ProjectSave
Fault code: Server.Processing
Fault string:


at sun.reflect.GeneratedMethodAccessor654.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(
at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(

Fault detail: null

  1. Support Staff 1 Posted by Richard Parslow on 15 Apr, 2021 09:11 PM

    Richard Parslow's Avatar

    Hi Marcin

    Yes, sorry: that is still a Known Issue in Goalscape Online. We are working on a fix and it will be in the next updates.

    I am happy to say though that the Import > MMAP function is working as expected in Goalscape Desktop. Once you have Imported your MMAP into Goalscape Desktop you can Save the project as a .gsp file, then sign in to Online and Upload it using the 'Upload GSP' menu option (or the 'up into the cloud' button).

    If it is not working for you in Goalscape Desktop either, you can post your MMAP file here and we will convert it for you (if it contains any confidential information we can sign any NDA you may require).

    Please also use Debug Mode in Goalscape Desktop and try the Import > MMAP again. If it still fails, please send us the logfiles (the location for your OS are in our Knowledge Base under Technical details) – that will help us to investigate.

    All the best


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