Export PDF layout problems

Silvia Marchesi's Avatar

Silvia Marchesi

24 Aug, 2021 03:40 PM

I have a problem when downloading PDF of a project on Win10 (with OSX it is ok!): the image gets cut on the right side and it doesn't resize properly based on the paper format I chose. Can you help me please?
Thanks a lot.

  1. Support Staff 1 Posted by Richard Parslow on 24 Aug, 2021 04:25 PM

    Richard Parslow's Avatar

    Hello Silvia

    Sorry you have had trouble.

    Yes: we are aware of an error in some Windows environments that causes a displaced right margin in exported PDF reports (see the Known Issues page).

    Our development efforts are currently focused on extending the functionality of Goalscape 3.0 for commercial release* and I cannot say when there will be a fix for this.

    So in the meantime if you do not have a PDF editor you can export your goalscape to DOCX, then open the file in Word (or any other WP application), reset the margins (if necessary) and Save As PDF (or Print > Save to PDF file).

    All the best


    *Check out the Goalscape 3.0 Beta – we'd love to hear your feedback!

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