Copy & Paste from the clipboard online using Firefox
This is a Known Issue for goalscape (https://goalscape.tenderapp.com/kb/known-issues/goalscape-web-appli...) as of 03/16/2022:
Cannot Paste Goal in Firefox. Message: 'Access to clipboard denied - please update your browser Preferences' – yet there is no such Setting in Firefox. We have contacted Mozilla about this and are awaiting their response; we are also investigating a possible workaround.
In the meantime please use another browser: we recommend Google Chrome or Microsoft Edge – both work well under either Windows or macOS.
Yes I am getting this problem.
I just found this technical reference: https://developer.mozilla.org/en-US/docs/Web/API/Clipboard#clipboar...
It says for clipboard.read()
:
From version 90: this feature is behind the
dom.events.asyncClipboard.read
preferences (needs to be set to true). To change preferences in Firefox, visit about:config.footnote Firefox only supports reading the clipboard in browser extensions, using the "clipboardRead" extension permission.
for clipboard.write()
:
From version 87: this feature is behind the
dom.events.asyncClipboard.clipboardItem
preferences (needs to be set to true). To change preferences in Firefox, visit about:config.footnote Writing to the clipboard is available without permission in secure contexts and browser extensions, but only from user-initiated event callbacks. Browser extensions with the "clipboardWrite" permission can write to the clipboard at any time.
(I am on firefox v98.0 on 03/16/2022 and I see there's a new update).
Searching about:config
I also found dom.events.testing.asyncClipboard
.
After I set those 3 preferences to true in about:config
, and reloaded my goalscape.app page, voila, I could paste goals in firefox.
For clarity/brevity, the 3 settings are:
dom.events.asyncClipboard.clipboardItem
dom.events.asyncClipboard.read
dom.events.testing.asyncClipboard
I'm trying to upload a picture too.
(Related post: "Copy & Paste online using Firefox" https://goalscape.tenderapp.com/discussions/issues/20721-copy-paste...)
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Support Staff 1 Posted by Richard Parslow on 16 Mar, 2022 09:48 PM
Hi Gregg
Ha! Thanks very much indeed for posting that fix – I'll update the KI right now.
Cheers!
Richard
2 Posted by gregg on 18 Mar, 2022 04:34 PM
The Known Issues (https://goalscape.tenderapp.com/kb/known-issues/goalscape-web-appli...) don't say after changing the
about:config
clipboard settings, you then have to reload yourgoalscape.app
page.I just tried these steps on a second computer, and I still needed to reload goalscape to get it to work. And it did work. Yay!
Support Staff 3 Posted by Richard Parslow on 18 Mar, 2022 04:52 PM
Yes: as soon as you posted the fix here I tried it on Windows and Mac and was overjoyed when it worked. As you suggested I have now added 'refresh the browser' to the Known Issues.
Although we try to cover everything, we are also lucky to have customers who are even better-informed than we are in some areas. So thanks again!