Goalscape does not open (blank page)

alfaris's Avatar

alfaris

22 Mar, 2022 08:41 AM

Please check whyna blank page appear.

Regards,
Alfaris

  1. Support Staff 1 Posted by Marcus Baur on 22 Mar, 2022 09:22 AM

    Marcus Baur's Avatar

    Hello Alfaris,

    we apologize for the downtime. The service should be back up and running. Please try again and let us know if it still fails, but it should not.

    Kind regards, Marcus

  2. Support Staff 2 Posted by Marcus Baur on 22 Mar, 2022 09:40 AM

    Marcus Baur's Avatar

    Hello Alfaris,

    we are unfortunately still experiencing an outage - please bear with us. I get back to you as soon as its fixed.

    M.

  3. Support Staff 3 Posted by Marcus Baur on 22 Mar, 2022 10:15 AM

    Marcus Baur's Avatar

    Now it should be up for good! Please excuse the inconvenience.

  4. Richard Parslow closed this discussion on 22 Mar, 2022 02:23 PM.

  5. alfaris re-opened this discussion on 26 May, 2022 11:50 AM

  6. 4 Posted by alfaris on 26 May, 2022 11:50 AM

    alfaris's Avatar

    thanks :)

  7. Richard Parslow closed this discussion on 26 May, 2022 02:25 PM.

  8. alfaris re-opened this discussion on 09 Jun, 2022 11:02 AM

  9. 5 Posted by alfaris on 09 Jun, 2022 11:02 AM

    alfaris's Avatar

    Hello
    I was in a board meeting now, and introducing the members to the new edit role of our new subscription. so we can start live working.
    But goalscape stopped working, blank page!

  10. 6 Posted by alfaris on 09 Jun, 2022 11:03 AM

    alfaris's Avatar

    the meeting was 60 minutes, 45 minutes without goalscape!!

  11. Support Staff 7 Posted by Richard Parslow on 09 Jun, 2022 12:09 PM

    Richard Parslow's Avatar

    Hi Alfaris

    Sorry, yes: there was a temporary outage for a few minutes earlier: we are investigating how this occurred (and why there was no warning).

    Best

    Richard

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