kein cod erhalten

Piotr Bucholc's Avatar

Piotr Bucholc

14 Jul, 2010 02:25 PM

Guten Tag!
Ich habe Lizenzen von Goalscape Desktop gekauft (order 946 und 945), aber bis jetz kein Code bekommen. Warum?

  1. Support Staff 1 Posted by Richard Parslow on 14 Jul, 2010 05:28 PM

    Richard Parslow's Avatar

    Hello Piotr

    Sorry for the inconvenience - and for the delay in responding.

    I have checked your account and everything went through OK. You should definitely have received a receipt for each order and confirmation of your registration details to your email address [email blocked].

    The most likely cause of the missing emails (from '[email blocked]') is that they have fallen into your spam or junk mail filter.

    In any case I have now reset your password and your new credentials are as follows:
    username: [email blocked] password: bucholc1

    Just enter those at the Welcome screen and you are off and running. I confirm that you can activate the software on up to 4 machines (2 for each purchase).

    If you have any more problems please post again or skype me (richardparslow) and we can screenshare. If you would prefer to speak in German, please post again and someone else will contact you.

    May you achieve great goals!

  2. 2 Posted by Piotr Bucholc on 15 Jul, 2010 08:25 AM

    Piotr Bucholc's Avatar

    I checked junk mail filter - and I didn't found them. Could You send me them one more time?

    z pozdrowieniami

    Piotr Bucholc
    Europejskie Centrum Kształcenia
    ul. 3 maja 3
    83-000 Pruszcz Gdański

    [email blocked]

    -----Original Message-----
    From: Richard Parslow [mailto:[email blocked]]
    Sent: Wednesday, July 14, 2010 7:31 PM
    To: [email blocked]
    Subject: Re: kein cod erhalten [Problems]

  3. Support Staff 3 Posted by Marcus Baur on 15 Jul, 2010 08:32 AM

    Marcus Baur's Avatar

    these credentials should work:
    username: [email blocked]
    password: bucholc1

  4. Marcus Baur closed this discussion on 27 Jul, 2010 07:42 AM.

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