Having and issue with Goalscape? We are keen to help!

Please first check the Known Issues; you may find an answer straight away! If your problem is not covered you can start a new discussion here by clicking the 'New Discussion' button below right. Remember to make the discussion private if your message contains any confidential details.

To help us to help you as quickly as possible, please include the following information:

  • Whether you are using the new Web app (, or the pre-2022 legacy versions of Goalscape (Goalscape Online, Goalscape Desktop).
  • Your Operating System and version
  • Browser and version
  • Screenshots are always useful too!

We always respond fast – and we resolve 99.9% of all issues within 24 hours.

Title State Replies Latest Post
Jeremy's Avatar

Iphone App - Saving new items

open 9 05 Aug, 2014 12:58 PM by Richard Parslow
Kevin Bermingham's Avatar

Goalscape connect is not working

resolved 12 17 Jul, 2014 10:43 AM by Richard Parslow
Dimitri's Avatar

Cannot install Goalscape Desktop on Mac OX 10.9.3

open 1 17 Jul, 2014 08:15 AM by Richard Parslow
John Bernet's Avatar

Goalscape Connect Site appears to be down

open 5 14 Jul, 2014 09:41 PM by Richard Parslow
christoph.ogorman's Avatar

Goalscape Desktop Version will not Open

open 1 14 Jul, 2014 07:50 PM by Richard Parslow
Lee Hepworth's Avatar

Goalscape connect - cannot upload gsp file

open 1 02 Jul, 2014 04:01 PM by Richard Parslow
Clinton LeFort's Avatar

Unable to install latest versions

resolved 3 01 Jul, 2014 03:50 PM by Richard Parslow
Clinton LeFort's Avatar

Unable to Install Goalscape latest versions

resolved 1 01 Jul, 2014 10:20 AM by Richard Parslow
Jon Hammond's Avatar

Latest update

resolved 4 29 Jun, 2014 12:59 PM by Jon Hammond
Sujay Ghosh's Avatar

Activation not working

resolved 2 15 Jun, 2014 06:20 PM by Sujay Ghosh
Erika's Avatar

the goal cannot be found or is not valid

open 2 05 Jun, 2014 01:04 PM by Richard Parslow
Maurice Farnan's Avatar

Problems with Install on Windows 8.1

open 2 02 Jun, 2014 09:40 PM by Richard Parslow
Maurice Farnan's Avatar

FAO Richard re my recent query on Windows 8.1

open 1 02 Jun, 2014 08:54 PM by Richard Parslow
Mark Aman's Avatar

Highlight By Date

open 2 05 May, 2014 05:58 PM by Richard Parslow
Rick Miller's Avatar

New Version

open 4 21 Apr, 2014 10:12 AM by Richard Parslow
Alessandro Pezzoli's Avatar

Goalscape error

resolved 8 14 Apr, 2014 09:55 AM by Alessandro Pezzoli
william wayne's Avatar

lost info on my goalscap said i need to purchase licenses.

open 1 10 Apr, 2014 07:13 AM by Richard Parslow
Natalie Bell's Avatar

I have purchased the wrong item

resolved 3 02 Apr, 2014 10:18 PM by Richard Parslow
jds2452's Avatar

Editing/saving changes

resolved 3 14 Mar, 2014 08:58 AM by Richard Parslow
Achim Schmitz's Avatar

Goalscape doesn't save any changes

open 1 13 Mar, 2014 10:10 AM by Richard Parslow

Project data get lost

open 2 12 Mar, 2014 09:23 PM by Richard Parslow
Mohamed's Avatar

Lost My Receipt

resolved 1 12 Mar, 2014 09:48 AM by Richard Parslow
Prof. Werner Seebauer's Avatar


open 6 28 Feb, 2014 02:21 PM by Richard Parslow
Dan Joslyn's Avatar

GoalScape Map is truncated

open 1 28 Feb, 2014 09:40 AM by Richard Parslow
Darren's Avatar

Font size for overall view of project

open 1 15 Feb, 2014 01:35 PM by Richard Parslow
Łukasz Janus's Avatar

Desktop App Password

open 1 12 Feb, 2014 01:55 PM by Richard Parslow
mike hart's Avatar

activation key for dell venue

open 1 09 Feb, 2014 08:56 PM by Richard Parslow
Callum's Avatar

Can't login to goalscape

resolved 9 30 Jan, 2014 01:57 AM by Callum Baillie
John Charlton's Avatar

Cannot register Goalscape

resolved 19 14 Jan, 2014 09:08 PM by Richard Parslow
Kit's Avatar

Can't export MS Project XML file from Goalscape Connect

open 6 14 Jan, 2014 10:49 AM by Richard Parslow

Start a discussion in "Issues"

Private discussion


Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.