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Issues

Having and issue with Goalscape? We are keen to help!

Please first check the Known Issues; you may find an answer straight away! If your problem is not covered you can start a new discussion here by clicking the 'New Discussion' button below right. Remember to make the discussion private if your message contains any confidential details.

To help us to help you as quickly as possible, please include the following information:

• Whether you are using the new Web app (https://goalscape.app), or the pre-2022 legacy versions of Goalscape (Goalscape Online, Goalscape Desktop).
• Your Operating System and version
• Browser and version
• Screenshots are always useful too!

We always respond fast – and we resolve 99.9% of all issues within 24 hours.