How to?

Jai's Avatar


12 Jul, 2015 11:25 PM


I have downloaded the free trial. I cannot find the page which shows me how to use this product.
Can you please send me the link.

thank you

  1. Support Staff 1 Posted by Richard Parslow on 13 Jul, 2015 09:50 AM

    Richard Parslow's Avatar

    Hello Jai

    If you have downloaded the Goalscape Desktop trial, the application will start with a 'Get Started with Goalscape' template that explains the basics and includes a 'Learn Goalscape' subgoal as a User Guide – each goal in there also has a link to a short explanatory video.

    There is an Intro video on our Home page and a full tutorial on the Tour page (scroll down).

    In the software itself there is also a full online Help (click the '?' button at top right of the screen) and Infopoint videos to explain the major functionality and screen elements (click the 'i' button to see where these are, then any of the blue 'i' buttons that appear.

    Goalscape is exceptionally easy to use and you should find the UI very intuitive. If you have any specific queries about the functionality please post again.

    Enjoy the journey!


  2. 2 Posted by Jai Srita on 13 Jul, 2015 12:50 PM

    Jai Srita's Avatar

    Hi Richard,
    I open goal scape and click on tiny ? It has a list of words on the left
    but that is all they are a list of words, which for me don't open. I click
    on 'click here to learn more' and it asks me to buy it and no more.

    When I open the goal scape on the little blurb on 'home view' comes up and
    nothing else. Nor, did I receive any 'get started info'. Sorry it is not
    easy or obvious to find help.

  3. Support Staff 3 Posted by Richard Parslow on 13 Jul, 2015 01:39 PM

    Richard Parslow's Avatar

    Hello Jai

    It sounds as if you are talking about the web application Goalscape Connect, rather than the downloadable standalone version Goalscape Desktop. Thanks for letting us know about the issue accessing the online Help from Goalscape Connect – we are investigating this.

    You should still be able to use the Infopoints (click the 'i' button) and the Intro and Tutorial videos. You can also find a complete set of Infopoints via our YouTube Channel (search YouTube for 'goalscape').

    You can download Goalscape Desktop from our Home page – click the 'Install now' button. If you have any trouble, go to our Download page and follow the steps to install the latest Adobe AIR first, then download and run the GoalscapeDesktop.air installer file.

    When the application starts, accept the EULA and on the Welcome screen click Try. You will see the 'Get Started with Goalscape' project I mentioned in my previous message. I can also confirm that the online Help works in Goalscape Desktop.

    All the best


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