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Smartphone/Tablet Android App

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Bernd

22 Jun, 2016 08:31 AM

Unfortunately I can not post on my support request "Android Smartphone App" on 17 May.

http://goalscape.tenderapp.com/discussions/questions/62400-android-smartphone-app

Meanwhile, I have purchased a brand new tablet with Android 5.0 400 €. Although I do not get a white screen more, but much more, it is unfortunately also not. I see only my day, no more!

Have I bought the Tablet vain?

Greeting Bernd

Leider kann ich nicht mehr auf meine Supportanfrage "Android Smartphone App" vom 17. May posten.

http://goalscape.tenderapp.com/discussions/questions/62400-android-smartphone-app

Inzwischen habe ich für 400 € ein ganz neues Tablet mit Android 5.0 gekauft. Ich bekomme zwar keinen weißen Bildschirm mehr, aber viel mehr ist es leider auch nicht. Ich sehe lediglich meine Tags, nicht mehr!

Habe ich das Tablet vergeblich gekauft?

Gruß Bernd

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1. 1 Posted by Bernd on 22 Jun, 2016 08:35 AM

   

   sorry not "day"..... "tags" it was a translationserror

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2. 2 Posted by Adrian Aioanei on 22 Jun, 2016 09:39 AM

   

   Hi Bernd,

   Sorry that you still have issues. Can you post the model of your tablet and the exact version of the Android OS?
   We'll check that against an emulator here and see if we hit the issue.

   Regards,
   Adrian

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3. 3 Posted by Bernd on 22 Jun, 2016 10:22 AM

   

   Thanks

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4. 4 Posted by Adrian Aioanei on 22 Jun, 2016 06:47 PM

   

   Hi Bernd,

   We'll run some emulated tests on this device+os setup. Will let you know once we have an answer.

   Regards,
   Adrian

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5. 5 Posted by Adrian Aioanei on 01 Jul, 2016 09:11 AM

   

   Hi Bernd,

   We have traced down the issue on your device and fixed it. We will release an update for the Android market on Monday. Will let you know when it's live.
   Sorry for the delay.

   Regards,
   Adrian

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6. 6 Posted by Bernd on 08 Jul, 2016 07:36 AM

   

   Thanks Adrian,

   Sorry the update in Google Play is not online yet, or there is the latest version in another Android Marketplace?

   Of course you can also send the APK to my email address, then I test the functions also again on my device and give feedback before the update in Google Play goes online. :-)

   Greeting Bernd

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7. 7 Posted by Adrian Aioanei on 08 Jul, 2016 07:51 AM

   

   Hi Bernd,

   The release scheduled for Monday was delayed as we are also upgrading the server components. We should be live with both the mobile apps and the server early next week. Meanwhile, when we get to a stable point, I will package and send you an APK file for you to test.
   Thank you for your understanding and support.

   Regards,
   Adrian

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8. 8 Posted by Adrian Aioanei on 13 Jul, 2016 06:55 AM

   

   Hi Bernd,

   We have issued a new build to the Google Play store. Please update the app and check if this issue is fixed on your device. Sorry for the delay.

   All the best,
   Adrian

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