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NIcholas Sibson's Avatar

NIcholas Sibson

19 Nov, 2017 06:58 PM


I current have a perpetual Desktop licence and am running 2.9.2 and would like to know how to upgrade to 2.9.4?


  1. Support Staff 1 Posted by Richard Parslow on 19 Nov, 2017 07:07 PM

    Richard Parslow's Avatar

    Hello Nicholas

    Thanks for your inquiry.

    Autoupdate, download and installation issues are nearly always due to a problem with the local Adobe AIR environment. The solution is to uninstall and reinstall Goalscape Desktop and Adobe AIR: full step-by-step instructions for doing this are on our Known Issues page.

    We are working on a captive runtime version of Goalscape Desktop that will make it completely independent of the local AIR environment.

    Keep achieving great goals!


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