Goalscape not opening

Steve Jobling's Avatar

Steve Jobling

22 Dec, 2020 10:51 AM

I've attempted to use the application this morning 22nd Dec in the UK, and the sign in only takes you into the account screen. I've read that you are launching the HTML version this week is this the reason for the system being down? If so can you let me know when the system will be available to use again please

  1. Support Staff 1 Posted by Richard Parslow on 22 Dec, 2020 12:10 PM

    Richard Parslow's Avatar

    Hello Steve

    Sorry that the 'Sign in' link in our website header did not work: we are indeed about to release a new version of Goalscape Online: it will be a new app that you download to your computer (rather than accessing it in a browser) and we are making some changes to our website in preparation for the launch.

    The current Goalscape Online web application is still working and it is where it has always been: https://connect.goalscape.com.

    The new Goalscape Online app is already working: you can even try it for yourself in advance of the launch – download it here (there are separate downloads for Windows and Mac computers): https://goalscape.com/goalscape-download. When the application starts, sign in as before: all your current projects will appear in your workspace.

    If you run into any trouble with the new app please first check the Known Issues page; if your problem is not listed there please start a new discussion here, including details of your OS and version.

    All the best


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